Return Policy

We want you to be delighted with your purchase but if you are not, we can understand that.

If you're unhappy with your purchase (by having received a damaged book or incorrect book) you have the option to request for a return. 

In order to process any refund requests, books must be returned within 2 days of purchase, in perfect condition (unread) and must be accompanied with the invoice. All refunds will be at the discretion of White Heron Books.

If you have any queries regarding our return policy or if you’d like to return a purchase, please send us an email to